Behavioral health & substance use care navigation
Finding behavioral-health care can mean repeated phone calls, uncertain coverage, and starting over when an option doesn’t fit. RecoveryNext turns that search into a clearer next step — level-of-care guidance, coverage-aware matching, provider options you choose from, and a coordinated handoff.
The journey, end to end
More than a directory
Finding facility names is only part of the problem. The harder part is turning fragmented information into an appropriate, coordinated next step — which is why families still make the calls themselves.
RecoveryNext organizes what you share into level-of-care guidance across six settings — from outpatient to medical detox — before showing you providers. You are not asked to diagnose yourself.
Coverage and network fit are considered during matching rather than being discovered only after repeated calls. In this prototype, the verification step is simulated for demonstration.
The workflow is designed to continue past search — into your review, your consent, care-coordinator involvement, and referral coordination with the provider.
Start here
The first three options are the same assessment — triage, level-of-care guidance, and matched providers. Only the modality differs. Or browse providers first without answering anything.
If someone is in immediate danger, call or text 988 (Suicide & Crisis Lifeline) or call 911. RecoveryNext is a navigation service, not a crisis line, and cannot respond to emergencies.
How RecoveryNext works
Five steps. You stay in control at every one of them.
01
A structured form, a guided conversation, a phone callback, or browsing first. Assessment covers demographics, insurance, substance use, mental health, medical history, and your support situation.
02
Your answers are organized against recognized level-of-care criteria and mapped to one of six settings — outpatient, IOP, PHP, residential, medical detox, or inpatient psychiatric.
03
Matching weighs care level, coverage, and geography, then returns a short list of relevant providers rather than a broad directory list.
04
You review the options and decide which provider to pursue. Your information is only shared with the ones you select, after you consent.
05
The workflow is designed to carry the referral forward with care-coordinator review, rather than leaving you to make the introduction yourself.
Throughout
The workflow is designed for care-coordinator review, while providers retain clinical and admission authority and you retain the choice of which provider to pursue. The software organizes and routes; it does not make the clinical decision.
Why this is different
Visibility into who has a bed is useful. It still leaves every coordination step to be done by hand, on the phone, by the person least equipped to do it.
Today
Search, call, repeatWith RecoveryNext
One intake, then coordinationInside the RecoveryNext journey
The running Phase A prototype demonstrates this workflow end to end. The examples below use synthetic data and simulated integrations to show how the experience is intended to work.
Six settings · recognized criteria
Matched on care level, coverage, geography
You decide which providers to pursue. Nothing is sent until you say so, and you see exactly what will be shared.
Consent precedes any sharing
Names, facilities, references, distances, coverage results, and availability shown here are synthetic demonstration data. Insurance verification, bed availability, and distance calculation are simulated in Phase A; live integrations are planned for a later phase.
Who this serves
The same workflow answers a family’s question and an organization’s operational problem — because they are two ends of the same broken process.
Clarity when the next step feels uncertain — instead of carrying the work of figuring out care level, provider fit, and coverage alone.
Referrals designed to arrive organized — with level-of-care context and coverage already considered.
A navigation layer across a journey that is currently fragmented between search, phone, fax, and disconnected intake processes.
For organizations
RecoveryNext is building a navigation and coordination layer designed to make behavioral-health referrals clearer for the people seeking care and more structured for the organizations receiving them. The Phase A prototype exists so partners can judge the workflow before anyone commits to building on it.
What a demonstration covers
Based on your assessment, here are facilities that match your needs
